BHP Billiton Operating Protocols
Suppliers and contractors are required to comply with BHP Billiton’s operating protocols:
eSourcing at BHP Billiton
The eSourcing at BHP Billiton gives our suppliers secure, online access to transactions, reports and more.
To access eSourcing at BHP Billiton you must be a registered user and have a confidential user ID and password. Please contact your local BHP Billiton representative if you have not been issued with a user ID and/or password.
If you are having issues accessing eSourcing at BHP Billiton clear your cookie cache and check you are using a supported browser (detailed below). If you continue to have issues please contact supplier support.
For all regions, access online support.
Support via Ariba Support Centre by dialling:
Africa: South Africa and Mozambique +27 11 304 9091
South America: Chile 1230 020 9819
Colombia 01 8000 111 804
Asia Pacific: Australia 61 2 8223 9162
North America: US and Canada 1-866-QUADREM/1-866-782-3736
Please provide the following information when requesting support:
- Company name
- E-mail address
- Telephone number
- Name of Category Specialist/BHP Billiton Representative
- Bid Invitation number (eg 71000xxxxx)
IE 8 is supported on XP, Vista and Windows 7.
IE 9 is supported on Vista, Windows 7 and Windows 2008.
Mozilla Firefox is supported on XP, Vista, Windows 7/8, Linux and Mac OS.
Apple Safari V5.0 is supported on Mac OS 10.5/6 versions.
Note Firefox is the most effective browser.
All other browsers are not supported.